Privacy policy

Ltd.ST.R & K(Hereafter, "our company") shall determine the privacy policy (hereinafter referred to as "this policy") for the customer's personal information in the service provided by the Company (hereinafter referred to as "this service"). 。 This policy explains what kind of personal information we get, how to use and share, and how customers can manage their personal information.



1. Definition of personal information

Personal information is information about surviving individuals, which can identify specific individuals in the name, date of birth, and other descriptions contained in the relevant information (may be easily composed with other information. It means that it includes something that can identify a specific individual.) Or the information that contains a personal identification code.




2. Collection of personal information

The Company may acquire and use the following information to achieve the purpose specified in Article 4 of this policy [Purpose of Personal Information].

When the customer accesses this site, information about some cookies and other tracking (hereinafter referred to as "cookie") installed in the web browser, IP address, time zone, and device. Specific information about the device is automatically collected. In addition, we collect information about the websites or search terms you see when visiting the individual web pages, products, and the site of the customer, and how to use this site when visiting the site. This automatically collected information is called "device information".


In addition, when the customer purchases through this site or when purchasing, specific information including the name, claiming address, delivery address, payment information (credit card number), e -mail address, telephone number, etc. It will be collected. This information is called "order information". In addition, we collect purchased information as marketing data. For specific usage of the collected information, please refer to Article 4 of this policy [Providing to third parties] and [Use of information collection modules].


When referring to "personal information" in this policy, it means both device information and order information.



3. Change of privacy policy

The Company may revise the purpose of use of personal information without notice to customers within a reasonable range of rationality. If there are important changes, we will notify the customer or in an easy -to -understand form on this site.



4. About handling of personal information

The Company shall handle personal information obtained from the website or directly from the customer as follows.

[Purpose of use of personal information]

  1. To provide this service.
  2. To respond to information on this service, inquiries, etc.
  3. To respond to our rules and policies for this service.
  4. To notify the change of this policy.
  5. To improve this service and develop new services.
  6. In relation to this service, to create anonymous or pseudonym processing information to create statistical information.
  7. For customer's personal authentication.
  8. For sending greetings, catalogs, etc.
  9. To do business related to product returns, repair, and collection.
  10. For customer information registered in the delivery destination information, we will send the product and send information on our company or our partner companies, etc.
  11. In order to provide information about the Company, which we judge to be useful for our customers, or provide information on products and services of advertisers and partner companies, and implement marketing by the Company.
  12. For questionnaire surveys for quality control of this service and analysis of the results.
  13. To contact the customer significantly affecting the service operation (including significant changes in the service, but not limited to these).
  14. Depending on the EC platform used by the Company, we will provide a third party that provides services that provide services that provide our services on our behalf of our compatibility and the third party (hereinafter referred to as the third party (hereinafter referred to as the company). In addition, it is called the "EC platform service provider", including a third party in a foreign country.
  15. To investigate results from statistically processed information by the affiliate program.
  16. In addition, for the purpose that accompanies the above purpose.


[About consignment]

We may outsource personal information to other businesses within the clerical work on this service or within the scope necessary to achieve the purpose of use. In that case, regarding the handling and management of personal information, we may outsource the handling of personal information to third parties after performing necessary and appropriate supervision to the contractor.

(Example: Delivery work of product, entrusted to the delivery company, etc.)



[Provision to third parties]

Except in the following cases, we will not provide personal information to third parties without your consent. However, except when it is approved by the Personal Information Protection Law and other laws and regulations.


  1. When providing your personal information to the EC platform service provider as long as this service is required.
  2. When collaborating with Yahoo, Facebook, Google, Twitter, and other external services (including foreign third parties) or authentication using external services, the external service operating company is provided to the external service operating company.
  3. Public DMP operators and affiliate service providers, etc. obtained from third parties such as affiliate service providers, the customer's browsing history, location information, hobbies and tastes, etc. We already have the personal information and string of our customers. When reaching.
  4. When personal data is provided according to the succession of the business due to merger and other reasons.
  5. When the customer is consent to the provision of a third party in advance, or the agreement to allow a foreign third party in a foreign country.
  6. If you are unable to identify the customer.
  7. If it is necessary to protect the life of the Company, customer or other third parties, the body or property, or the service provided by the Company.
  8. When it is especially necessary to improve public health or promote healthy development of children.
  9. When the national institution, local governments, or those entrusted with the commissioned person need to cooperate in carrying out the clerk specified by law.

For the service provided by the Company, you can check the services and information on the provided country when providing to a foreign third party.



Providing to third parties in foreign countries


Shopify

・ Purpose: EC platform

・ Provided country: Singapore

・ Legal system of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf

・ Corporate privacy policy: https://www.shopify.jp/legal/privacy


Shopify Payment

・ Purpose: Implementation of payment procedures

・ Provided country: Singapore

・ Legal system of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf

・ Corporate privacy policy: https://www.shopify.jp/legal/privacy



Hubspot

・ Purpose: CRM
・ Provided country: America
・ Legal system of each country: https://www.ppc.go.jp/files/pdf/USA_report.pdf
·privacy policy: https://legal.hubspot.com/jp/privacy-policy



[About the security of the Internet]

The page where you send your personal information on our website uses a "data encryption communication" called SSL (Secure Sockets Layer), so the information is not read by a third party.


[Management of personal information]

In handling personal information, we will thoroughly educate employees and contractors, including the Company, and manage personal information in accurate and up -to -date. In addition, all employees and officers shall comply with internal rules and responsibilities for prevention of data leakage, unintended loss or damage to data including customer information and personal information, and to manage the safety of data. The following measures have been taken.


  • Access to the customer database is managed and restricted by the password.
  • The use of external media, terminals, and software without personal belongings and permission is prohibited from copy of data.
  • External memory, media, and terminals required for business are prohibited from taking out outside the company.
  • Printed materials with paper media containing customer information and personal information are appropriately stored over the required period.
  • Those that discard the above paper media will be processed in the following method depending on the application and nature.

　 ① Dislocation of information by shredder, etc.

(2) Appropriate processing by a specific disposal

  • Outside of electronic data and paper media is prohibited unless there is any other purpose of business.
  • It has security to prevent access due to spyware and other infections and malicious intent, and continues to update and monitor.
  • The handling of business terminals, the Internet, and e -mails is restricted and monitored based on administrator privileges.


[Rights such as disclosure / correction of personal information held]

The Company only has a request from the person to disclose, correction, deletion, or suspension of use, regarding the personal information of the customer he owned, and the personal information protection is only possible. We will respond without delay within the extent that the Company is obliged by law and other laws and regulations.


In addition, if a part or all of your personal information is suspended or deleted, we shall agree in advance that the Company may not be able to provide this service to the customer. (In addition, information held in accordance with related laws and regulations may not be able to be requested to suspend or delete the use).



[About the creation of anonymous or kana processing information]

The Company has an anonymous process that cannot identify a specific individual and cannot restore the original personal information in order to create statistical information related to this service by an appropriate processing method based on laws and regulations. Information may be created.


The items of the anonymous processing information created by the Company are as follows.

Member ID, product information, purchase history, purchase store, purchase price, purchase date, purchase channel, number of purchases, order ID, delivery destination prefecture, gender, birthday, personalized diagnosis answer


The Company will take necessary and appropriate safety management measures for the management of anonymous processing, such as preventing leakage, loss or damage.



[Use of information gathering modules]

This service incorporates the following information modules selected by the Company. The information gathering module is a program created by a third party that is independent of the service to analyze the statistical data such as the usage status of the service and the advertising effect.

Along with this, we may provide customer information to the following information gathering modules (including those outside Japan). These information gathering modules collect user information without information that identifies individuals. For the management of the collected information, please refer to the privacy policy or other provisions of the site specified by each information collection module provider.



Google Analytics

・ Service provider: https://www.google.com/

·privacy policy: https://policies.google.com/privacy?hl=ja

·opt out: https://policies.google.com/privacy?hl=ja#infodelete


Google Tag Manager

・ Service provider: https://www.google.com/

·privacy policy: https://policies.google.com/privacy?hl=ja

·opt out: https://policies.google.com/privacy?hl=ja#infodelete




[About the use of cookies]

We use cookies, etc., to improve user experience and to understand how websites are being used. In addition, by using cookies, etc., we may be able to find out if you have visited our website before.


These technologies can help us understand the usage status of this service and contribute to improving services. If you want to refuse to use cookies, you can disable it by changing the settings of the web browser. However, if you disable cookies, etc., you may not be able to use some functions of this shop service.


This policy describes the details of cookies, etc. managed by the Company, and other companies (cookies installed by third parties), and how to manage and select customers. 。

On our website and services, behavioral information may be obtained and advertising distribution may be performed using cookies issued by other companies.

If you want to confirm the third party's privacy policy, etc., and if you wish to disable advertising distribution by cookies issued by a third party, please check the following.


Cookie for advertising and advertising


Google ads

・ Service provider: https://www.google.com/

·privacy policy: https://policies.google.com/privacy?hl=ja

·opt out: https://policies.google.com/privacy?hl=ja#infodelete



Facebook ads

・ Service provider: https://ja-jp.facebook.com/

·privacy policy: https://ja-jp.facebook.com/privacy/explanation/

·opt out: https://ja-jp.facebook.com/privacy/explanation/


Yahoo advertisement

・ Service provider: https://about.yahoo.co.jp/

·privacy policy: https://about.yahoo.co.jp/common/terms/chapter1/#cf2nd

·opt out: https://privacy.yahoo.co.jp/setting/



LINE advertisement

・ Service provider: https://linecorp.com/

·privacy policy: https://line.me/ja/terms/policy/

·opt out: https://optout.tr.line.me/



Tiktok for bussiness

・ Service provider: https://www.tiktok.com/about

·privacy policy: https://ads.tiktok.com/i18n/official/policy/privacy


·opt out: https://ads.tiktok.com/i18n/official/policy/privacy



Criteo

・ Service provider: https://www.criteo.com/jp/

·privacy policy: https://www.criteo.com/jp/privacy/

·opt out: https://www.criteo.com/jp/privacy/disable-criteo-services-on-internet-browsers/



RTB House

・ Service provider: https://www.rtbhouse.com/jp/

·privacy policy: https://www.rtbhouse.com/jp/privacy/

·opt out: https://optout.rtbhouse.com/jp/


A8.net

・ Service provider: http://www.fancs.com/

·privacy policy: https://www.fancs.com/privacypolicy

·opt out: https://www.fancs.com/btapolicy






5. Inquiries

We accept requests for disclosure / corrections, and suspension of use and provision of personal information, opinions, questions, complaints, and other inquiries regarding the handling of personal information.

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Operating company: CorporationST.R & K

Store name: Toyo Ichishin OFFICIAL ONLINE STORE

Personal Information Protection Manager: Customer Support

Telephone: 06-6147-5148 (Reception hours: weekdays 10: 00-18: 00)

email address:info@toyo-isshindo.com

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