Shipping policy

About delivery / shipping

Regarding delivery

The delivery company uses Sagawa Express Co., Ltd.

* Delivery of products will be limited to Japan.
* The transfer fee of the product other than the delivery address specified at the time of order will be borne by the customer.
* Please note that the delivery company cannot be specified by the customer.

about shipping cost

Free shipping on the purchase price of 5000 yen (tax included) or more.
Shipping costs will be incurred even if the coupon or points are less than 5000 yen. In the case of remote islands, a separate fee may be charged, such as a relay fee. After shipping arrangements, multiple orders cannot be summarized. Please note.

Delivery area Shipping (tax included)
Hokkaido 1,690 yen
North Tohoku (Aomori, Iwate, Akita) 940 yen
South Tohoku (Miyagi, Yamagata, Fukushima) 940 yen
Kanto, Shin -Etsu, Tokai, Hokuriku, Kansai, China (Ibaraki, Tochigi, Gunma, Chiba, Tokyo, Kanagawa, Yamanashi, Saitama, Niigata, Nagano,Shizuoka, Aichi, Gifu, Mie, Toyama, Ishikawa, Fukui, Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo, Okayama, Hiroshima, Yamaguchi, Shimane, ShimaneKagawa, Tokushima, Kochi, Ehime, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima) 740 yen
Okinawa 1,390 yen
Remote islands * Remote island shipping per mouth is 1,540 yen (tax included), but the official shipping fee will be announced after ordering. 1,540 yen

About the number of days to delivery

Products in stock will be shipped 2-4 business days after your order. (Excluding the year -end and New Year holidays)

* Depending on the stock status, it may be ordered and may take time to ship.
* Delivery is suspended for regular holidays during the year -end and New Year holidays.
* After shipping the product, we will notify you by e -mail.

The following may occur in the following. Please note.

  • Traffic situation and bad weather
  • Long vacation period such as the year -end and New Year holidays
  • During the inventory period

About change of shipping date

We do not accept changes / specification of shipping date and specification of delivery date.

* If you would like to check your luggage status and change the delivery information, please check the luggage slip number in the email and contact Sagawa Express directly.