Refund policy
About return and exchange of products
We can not accept returns and returns due to the customer's convenience after the product shipment.
If it is different from defective or ordered items, please contact us in advance.
Customer Support: 06-6147-6388
email address:info@toyo-isshindo.com
Business date: 10: 00-18: 00 (Saturdays, Sundays, and holidays, summer vacation,The beginning of the year is the beginning of the year)
* If the product is returned without contact, we will not be able to respond.
We have made a thorough inspection, packing, and delivery, but if the product is damaged, or if it is different from the ordered product (product difference, different quantity), we will return and exchange. increase. (In this case, the shipping fee will be borne by our shop)
Please contact us within 5 days after the product arrives.
The following products are not allowed for defective products or products that are different from ordered products.
- If the product has been over 5 days after the arrival of the product
- Products that you have used once
- Damaged and dirty products for customers
- In the case of orders from overseas
* In the case of returned goods, it will be a refund after the product is returned.